Your Privacy Matters at m71pet

1. Information We Collect

When you register and use m71pet, we collect personal data across several categories. The scope of data collected depends on the stage of your interaction with our platform — from initial registration through to ongoing account activity.

1.1 Registration & Identity Data

When you create an m71pet account, we collect the following information:

• Full legal name (as it appears on your government-issued ID)
• Date of birth (to confirm you are 18 years of age or older)
• Mobile phone number (used for account access and transaction notifications)
• Residential address (city, district, division within Bangladesh)
• Email address (for account communications and, where opted in, promotional messages)
• Preferred username and encrypted password

1.2 Identity Verification (KYC) Data

As part of our mandatory Know Your Customer process, we may collect:

• Copy of government-issued photo identification (Bangladesh National Identity Card, passport, or driving licence)
• Proof of residential address (utility bill, bank statement, or government correspondence dated within three months)
• Proof of payment method ownership (confirmation that the bKash, Nagad, Rocket, or Upay account used for deposits is registered in your name)
• Selfie or live photo for biometric identity confirmation where required

1.3 Financial Transaction Data

Every deposit and withdrawal made on m71pet generates a transaction record. We collect:

• Transaction amount in Bangladeshi Taka (৳ BDT)
• Payment method used (e.g., bKash, Nagad, Rocket, Upay, bank transfer)
• Transaction reference numbers assigned by the payment provider
• Timestamps of all transactions in Bangladesh Standard Time (UTC+6)
• Running account balance at the time of each transaction

1.4 Technical & Device Data

When you access m71pet via browser or mobile interface, we automatically collect:

• IP address and approximate geolocation (country and city-level)
• Device type, operating system, and browser version
• Session start and end timestamps
• Pages visited, features accessed, and navigation patterns within the platform
• Referral source (e.g., the URL from which you arrived at m71pet.app)

1.5 Communications Data

If you contact m71pet support, submit a complaint, or correspond with us by any means, we retain records of those communications — including the content of your messages and any attachments — for quality assurance, dispute resolution, and regulatory compliance purposes.

1.6 Gaming & Betting Activity

We maintain detailed records of your gaming and betting history on the platform, including game titles played, bet amounts, wager outcomes, bonus activations, and session durations. This data supports responsible gaming monitoring, bonus eligibility verification, and fraud detection.

2. How We Use Your Data

m71pet uses the personal data we collect for the following purposes:

Purpose	Data Used
Account creation and management	Registration data, contact information, encrypted credentials
Identity and age verification (KYC)	Government ID documents, proof of address, selfie/photo
Processing deposits and withdrawals	Financial transaction data, payment method details
Fraud prevention and security monitoring	Device data, IP address, transaction patterns, gaming history
Responsible gaming compliance	Gaming activity, session data, deposit frequency, self-exclusion flags
Customer support and dispute resolution	Communications data, account history, transaction records
Platform improvement and analytics	Technical and device data, navigation patterns (anonymised or aggregated where possible)
Promotional communications (with consent)	Email address, phone number, gaming preferences
Legal and regulatory compliance	All categories, as required by applicable law

Marketing Communications

m71pet will only send you promotional emails, SMS messages, or in-platform notifications regarding bonuses, seasonal promotions (such as Eid or Pohela Boishakh offers), and new game releases if you have opted in to receive such communications at the time of registration or via your account preferences. You may withdraw your marketing consent at any time by contacting [email protected] or updating your preferences in your account settings. Withdrawal of marketing consent does not affect our ability to send you transactional or service-related communications, which we send as part of providing the platform to you.

3. Legal Basis for Processing

m71pet processes your personal data on one or more of the following legal grounds, depending on the specific purpose of processing:

• Contractual necessity: Processing your registration data, transaction data, and KYC documents is necessary to fulfil our contractual obligations to you as a registered player on the m71pet platform. Without this processing, we cannot provide the service.
• Legal obligation: Certain processing activities — including identity verification, record-keeping of financial transactions, and reporting of suspicious activity — are required by law and cannot be opted out of.
• Legitimate interests: We process technical and device data, navigation data, and gaming activity for fraud prevention, platform security, and responsible gaming monitoring. These activities are conducted in the legitimate interests of m71pet and its player community.
• Consent: Where we send you marketing communications, personalise promotional content based on your preferences, or deploy non-essential analytics cookies, we rely on your consent. You may withdraw this consent at any time without affecting the lawfulness of processing that occurred prior to withdrawal.

4. Data Sharing & Disclosure

m71pet does not sell, rent, or trade your personal data. We share data only in the following limited circumstances:

4.1 Payment Processing Partners

To process deposits and withdrawals, m71pet shares the minimum necessary transaction data with the payment provider you select (bKash, Nagad, Rocket, Upay, or the relevant bank). These providers operate under their own privacy policies and are responsible for securing data within their systems. m71pet does not receive or store your full payment credentials.

4.2 Identity Verification Services

Where m71pet engages a third-party KYC verification provider to assist with document authentication or biometric checks, your identity documents and verification data may be shared with that provider solely for verification purposes. Such providers are bound by contractual confidentiality and data protection obligations.

4.3 Platform Technology Providers

m71pet uses third-party technology vendors to support platform infrastructure, game delivery, customer support, and analytics. These vendors act as data processors on behalf of m71pet and are contractually prohibited from using your data for any purpose other than the specific service they provide to us.

4.4 Legal and Regulatory Disclosure

m71pet may disclose personal data to law enforcement agencies, regulators, or other government bodies where required to do so by law, court order, or lawful government request. We may also disclose data where we reasonably believe disclosure is necessary to prevent fraud, protect the safety of users, or protect the legal rights of m71pet.

4.5 Business Transfers

In the event that m71pet undergoes a merger, acquisition, restructuring, or sale of all or part of its business assets, your personal data may be transferred to the relevant successor entity. You will be notified of any such transfer and of any changes to the privacy terms governing your data.

5. Cookies & Tracking

m71pet uses cookies and similar tracking technologies to operate certain features of the platform, analyse usage patterns, and deliver a consistent experience across sessions. The following cookie categories are used:

Cookie Type	Purpose	Required?
Essential / Session	Maintains your login session, stores authentication tokens, and prevents cross-site request forgery (CSRF) attacks.	Yes — cannot be disabled
Functional	Remembers your platform preferences such as language, display settings, and last-visited game category.	Optional
Analytics	Collects anonymised data about which pages are visited and how users navigate the platform, used to improve the m71pet experience.	Optional
Security / Fraud Detection	Identifies unusual device or behaviour patterns that may indicate fraud, bot activity, or account takeover attempts.	Yes — cannot be disabled

Managing Cookies

You can manage optional cookies through your browser settings. Most modern browsers allow you to view, delete, and block cookies on a per-site or global basis. Please note that disabling essential cookies will prevent you from logging in to your m71pet account and using the platform. Instructions for managing cookies in common browsers:

• Google Chrome: Settings → Privacy and Security → Cookies and other site data
• Mozilla Firefox: Options → Privacy & Security → Cookies and Site Data
• Microsoft Edge: Settings → Cookies and Site Permissions → Cookies and Site Data
• Safari (iOS/macOS): Settings → Safari → Privacy & Security

6. Data Retention

m71pet retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following retention periods apply:

• Account and registration data: Retained for the lifetime of your active account plus a minimum of five years following account closure, to meet financial record-keeping and fraud prevention obligations.
• KYC and identity verification documents: Retained for a minimum of five years from the date of verification or account closure, whichever is later, in accordance with anti-money laundering requirements.
• Financial transaction records: Retained for a minimum of five years from the date of each transaction.
• Gaming and betting activity logs: Retained for a minimum of three years from the date of each session or betting event.
• Customer support communications: Retained for two years from the date of the last communication in a thread.
• Technical and device logs: Retained for a maximum of 13 months in identifiable form, after which they are anonymised or deleted.
• Marketing consent records: Retained for the duration of your account plus two years after opt-out, to demonstrate compliance with consent obligations.

Upon expiry of the relevant retention period, personal data is securely deleted or anonymised so that it can no longer be linked to an identifiable individual. Where data deletion is not immediately practicable (e.g., in backup systems), data is isolated and protected from further processing until deletion can be completed.

7. Your Privacy Rights

As a player on m71pet, you have the following rights with respect to your personal data. To exercise any of these rights, contact our support team at [email protected] with the subject line "Privacy Rights Request" and your registered account details.

m71pet will respond to all verified privacy rights requests within 30 days of receipt. In complex cases, we may extend this period by a further 30 days, in which case we will notify you of the extension and the reason for it within the initial 30-day window. There is no charge for submitting a privacy rights request, though m71pet reserves the right to charge a reasonable fee for requests that are manifestly unfounded or excessive.

8. Data Security

m71pet takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, accidental loss, alteration, disclosure, or destruction.

Technical Safeguards

• SSL/TLS encryption: All data transmitted between your device and m71pet servers is encrypted using industry-standard Transport Layer Security (TLS) protocols, ensuring that your data cannot be intercepted in transit.
• Password hashing: Account passwords are never stored in plain text. They are processed using a strong cryptographic hashing algorithm with salting, so that even in the event of a database breach, your password cannot be recovered in its original form.
• Access controls: Access to personal data within m71pet is restricted on a need-to-know basis. Staff members can only access data that is relevant to their specific role and responsibilities.
• Session security: Login sessions are time-limited and protected against common web security threats including cross-site scripting (XSS) and cross-site request forgery (CSRF).
• Infrastructure monitoring: m71pet's platform infrastructure is monitored around the clock for unusual access patterns, intrusion attempts, and other security events.

Organisational Safeguards

• All staff and contractors who handle personal data are bound by confidentiality obligations and receive regular data protection training.
• Third-party service providers who process data on m71pet's behalf are subject to contractual data security requirements.
• m71pet maintains an incident response plan to address data breaches promptly, including notifying affected players where required.

Your Role in Security

While m71pet takes all reasonable steps to protect your data, the security of your account also depends on you. Please ensure you:

• Use a strong, unique password for your m71pet account that you do not use for any other service.
• Never share your login credentials with anyone, including individuals claiming to be m71pet staff. m71pet staff will never ask for your password.
• Log out of your account when using shared or public devices.
• Contact [email protected] immediately if you suspect your account has been accessed without your authorisation.

9. Policy Updates & Contact

m71pet reviews and updates this Privacy Policy periodically to reflect changes in our data processing practices, platform features, or applicable legal requirements. When material changes are made to this policy, the effective date at the top of the page will be updated accordingly.

For significant changes that affect your rights or the way we process your data, m71pet will provide advance notice via email to your registered address or through a prominent notice on the platform, giving you the opportunity to review the changes before they take effect.

Your continued use of the m71pet platform after the effective date of any updated Privacy Policy constitutes your acknowledgement of the revised terms. If you do not agree with the updated policy, you should cease using the platform and may request account closure by contacting our support team.

Contact Us About Privacy

If you have any questions, concerns, or requests relating to this Privacy Policy or the way m71pet handles your personal data, please contact our data protection team using the details below:

• Email: [email protected]
• Response time: We aim to respond to all privacy-related enquiries within 5 business days.
• Subject line: Please use "Privacy Policy Enquiry" or "Privacy Rights Request" so your message is routed to the correct team promptly.

m71pet is committed to resolving all privacy concerns fairly and transparently. If you are not satisfied with our response, you retain the right to escalate your complaint to the appropriate authority in your jurisdiction.